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Last updated: January 21st, 2025

NCW Women Helpline is intended to provide Digital Complaint Registration System for women affected by violence through referral (Linking with appropriate authority such as police, One Stop Centre, hospital) and providing information about women related government programmes across the country. This Women Helpline is being operated from the premises of the National Commission for Women, New Delhi.

Objectives

  • To provide Digital Complaint Registration System for women in distress through trained counsellors
  • To facilitate psychological counselling or referral to the appropriate agencies such as
    • Police
    • Hospitals
    • District Legal Service Authority (DLSA)
    • Protection Officer (PO)
    • One Stop Crisis Centre (OSC).
  • To provide information about the appropriate support services, government agencies, etc.

Services

NCW receives thousands of complaints every year related to Domestic Violence and other issues. Such incidents can make an adverse impact on mental health and sometimes they need psychological support to get out of this trauma.

In order to help the women in registering complaints and provide psychological support, the NCW has taken initiative to start this Helpline.

Any woman or girl (above 18 yrs) in distress seeking help can call this helpline. The helpline is staffed by Psychological Counsellors trained in topmost Mental Health and Counselling institutions.

For any emergency assistance please call our women helpline number 112.



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Directory


S.No. Room No. Name Designation Office Number Fax Number Intercom Number Email Address
1 209 Mrs. Shivani Dey DEPUTY SECRETARY - - 203 shivani[dot]dey[at]gov[dot]in
2 203 Mrs. Neha Mahajan Gupta SPECIAL COORDINATOR - - 518 nehagupta[dot]ncw[at]gov[dot]in
3 205 Ms. Ananya Singh COUNSELLOR - - 235 ananyasingh[dot]ncw[at]gov[dot]in
4 308 Ms. Ayushi Mishra COUNSELLOR (PSYCHOLOGY) 7827170170 - 242 ayushi[dot]ncw[at]nic[dot]in
5 308 Ms. Preeti Dabas COUNSELLOR (PSYCHOLOGY) 7827170170 - 242 ncwhelpline24x7[at]gmail[dot]com