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Frequently Asked Questions (FAQs)

  • Question: 1. What are the functions of WW&CBC?

    Answer:

    Setup in 2019, WW&CB Cell of NCW works on the needs of women-centric interventions to address the most pressing challenges affecting empowering of women at economic, social, cultural and political level.

  • Question: 2. What types of programs are organized by WW&CBC?

    Answer:

    The Cell has been conducting various Awareness programs, Workshops, Conferences, Seminars, Competitions, Legal Awareness Programmes, Gender Sensitization Workshops, Capacity Building, Skill Development, Women Empowerment and Personality Developments Programs, etc for holistic growth of women.

  • Question: 3. Name some major programs organized by WW&CBC.

    Answer:

              i. Gender Sensitization and Legal Awareness Programme for

      • Adolescent boys and girls of KVs
      • Colleges / Universities students
      • Sex workers
      • Transgender persons
      • Women at grassroots level
      • Police officials
      • Judiciary

     

        ii. Capacity Building & Skill Development Programs

    • Women students enrolled in UGs/ PGs
    • Women in Dairy Farming
    • Women Artisans
    • Women in livestock rearing
    • Women Entrepreneurs
    • Women at grassroots level looking for 2nd chance at their career.

      

        iii. Organizing Awareness Programs Seminars/Webinars/Workshops on various women centric issues and challenges.

     

        iv. Organizing Awareness Program on Digital literacy and cyber security.

     

         v.Interaction with State Commissions for Women and hand holding

  • Question: 4. What is the outreach of the programs?

    Answer:

    The Cell organized programs at State, Regional and Pan India Level. In order to increase the outreach of its programs the cell collaborates with multiple stakeholders some of them being Sate Women Commissions, National Legal Services Authorities, Central and State Universities, NGOs etc.

  • Question: 5. How can I apply for a women-centric development program?

    Answer:

    A detail proposal with following information should be submitted to Joint Secretary or any other higher officer:

    • Forwarding letter on the official letter head of the Institute/ Organization.
    • Title of the Program
    • Expected object and outcome of the proposed program
    • Training Module/ outline of the proposed program
    • Expected number & category of target group
    • Resource persons with contact details
    • Date & Venue
    • Support requested from NCW
    • Head-wise estimated budget details (if financial support is requested from NCW)

  • Question: 1. How can I file a complaint before the National Commission for Women?

    Answer:

    A person intending to file a complaint before the National Commission for women may do so by making a complaint on the official website of the Commission https://ncwapps.nic.in under the section of Register Online Complaints. One can also send a written application containing all the important details (along with supporting documents, if any) through post or by hand.

  • Question: 2. Who can file a complaint before the National Commission for Women?

    Answer:

    Any case involving deprivation of women’s right or harassment of women in India can be registered with the National Commission for Women. The complaint should disclose complete details of the matter with specific relief/intervention sought from the National Commission for Women.

  • Question: 3. What Category of complaints are entertained by the National Commission for Women?

    Answer:
    1. Abduction
    2. Acid Attack
    3. Causing Miscarriage
    4. Criminal Intimidation/
    5. Assault
    6. Cybercrimes Against Women
    7. Denial Of Maternity Benefits to Women
    8. Domestic Violence
    9. Dowry Harassment
    10. Dowry Death
    11. Gender Discrimination, Including Equal Right to Education & Work
    12. Murder
    13. Attempt To Murder
    14. Outraging Modesty of Women/Molestation
    15. Police Apathy Against Women
    16. Polygamy/Bigamy
    17. Triple Talaq
    18. Rape
    19. Request For Free Legal Aid to Women
    20. Right To Exercise Choice in Marriage
    21. Honor Killing
    22. Sex Selective Abortion; Female Foeticide / Amniocentesis
    23. Sexual Assault
    24. Sexual Harassment
    25. Sexual Harassment of Women at Workplace
    26. Stalking
    27. Voyeurism
    28. Trafficking
    29. Forced Prostitution of Women
    30. Dehumanizing And Stigmatization of Women
  • Question: 4. What complaints are not entertained by the National Commission for Women?

    Answer:

    The following categories of complaints are liable to be summarily dismissed by the National Commission for Women:

    • Complaints illegible or vague, anonymous or pseudonymous
    • If the matter relates to a civil dispute between the parties such as contractual rights or obligations
    • The issue raised relates to service matters not involving any deprivation of women’s rights
    • The issue raised relates to labour/ industrial disputes not involving any deprivation of women’s rights
    • Matter is sub judice in a Court/ Tribunal
    • Matter is pending before a State Commission
    • Matter has already been decided by the Commission Matter is outside the purview of the National Commission for Women on any other ground.
  • Question: 5. How will I know if my complaint has been accepted by the National Commission for Women?

    Answer:

    An acknowledgment along with complaint number, login ID and password is sent to the complainant upon receipt of complaint by the National Commission for Women if the complaint has been accepted by the National Commission for Women. In the event of the complaint being rejected, the same shall be communicated to the complainant at the earliest. One can also check it telephonically or by personally visiting the National Commission for Women.

  • Question: 6. How can I check the status of my complaint?

    Answer:

    If your complaint is accepted by the National Commission for Women you will be allotted a complaint number with login ID and password which can be used to track the status of your complaint on the website of the Commission. You can also check the same telephonically or by personally visiting the National Commission for Women.

  • Question: 7. What is your helpline No.?

    Answer:

    For complaint related queries dial 24x7 NCW Women Helpline Number  :- 7827170170

  • Question: 8. When can I contact NCW?

    Answer:

    You can contact us anytime between 9.00 AM – 5.30 PM. Working Days - Monday to Friday or you can send details through email at any time.

  • Question: 9. What information do I need to provide while filing a complaint?

    Answer:
    • Contact details of the complainant and the respondent ( if available )
    • Brief description of the incident
    • Details of remedies already exhausted
    • Supporting documents (If any)
  • Question: 10. How is my complaint processed in the National Commission for Women?

    Answer:

    On receipt of a complaint, the commission:

    1. Scrutinizes the complaint as per NCW mandate
    2. Mandated complaints are registered and case number allotted
    3. Non mandated complaints are summarily dismissed upon intimation
    4. As per the nature of the complaint, the mandated complaints are taken up with the concerned authorities. Following actions are mainly taken to redress the grievances of the complainants :
      • Expediting/monitoring police investigation
      • Monitor proper implementation of statutory provisions
      • Resolving the issues through mediation/counseling
      • For serious crimes, the National Commission for Women forms an Inquiry committee which further examines various aspects of the case.
  • Question: 11. If I am being sexually harassed at my work place can the National Commission for Women help me?

    Answer:

    Yes, you can file a complaint with National Commission for Women. The Commission will take up your case with your employer/concerned organization to monitor the proceedings of your complaint as per the mandatory provisions of the Sexual Harassment at Workplace Act, 2013.

  • Question: 12. If I am being deprived of the benefit of the Maternity Benefit Act, 1961 can I file a complaint with the National Commission for Women?

    Answer:

    Yes, you can approach the National Commission for Women in case your employer/ concerned organization is denying you the maternity benefit as per the provisions of the Maternity Benefit Act, 1961.

  • Question: 13. If I’m having a marital discord with my husband and in-laws can I approach the National Commission for Women?

    Answer:

    Yes, you can seek the National Commission for Women or State Women Commission’s help if you want to resolve the issue through mediation, counseling or for expediting police investigation.

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  • Question: Introduction to NRI Cell of Commission

    Answer:

    The persisting division of 'private' versus 'public' spaces which views the entry of law in homes as "bull in the china shop" has been largely responsible for keeping the homes considerably insulated from the legal system, notwithstanding the fact that some of the grossest rights' violations happen within the 'sacrosanct' four-walls of the homes. This dilemma, coupled with the sensitive and delicate nature of matrimonial relationships per se, are largely responsible for making the entire gamut of matrimonial disputes one of the most challenging and complex areas for legal intervention within any system. What makes it further complex particularly in the Indian context is the fact that in the absence of uniform civil laws, the personal laws of each religious community continue to be different in this country, thus making the matrimonial disputes, especially in inter-religious marriages, even more difficult to deal with.

    In this already complex scenario where matrimonial disputes are placed, the legal complications get multiplied manifold when a marriage steps out of the borders of a country and therefore the boundaries of the country's legal system, in a phenomenon that has come to be known as the "NRI marriages". These marriages have to then enter the domain - often called the 'maze' - of private international law that deals with the interplay and conflict of laws of different countries, which makes the issues therein that much more complex as will be explained later hereunder.

    Even though this is a gender-neutral term, typically the "NRI marriages", as generally understood, are between an Indian woman from India and an Indian man residing in another country (thus NRI - non-resident Indian), either as Indian citizen (when he would legally be an 'NRI') or as citizen of that other country (when he would legally be a PIO - person of Indian origin). With the characteristic Indians' penchant for migration to foreign countries, such alliances are seen as the most coveted ones in Indian society, promising greener pastures for not just the woman but her entire family.

    In the eagerness not to let go of such lucrative association proposal, the families totally ignore even the common cautions that are observed in traditional matchmaking. They also ignore that in case of things going awry in an NRI marriage, the woman's recourse to justice is greatly constrained by the reason that such marriage are not governed any more by only the Indian legal system but by the far more complex private international laws involving the legal system of the other country too. They even ignore the plain and simple fact that just logistically for a woman to negotiate her way to justice across thousands of miles would be a thoroughly exasperating experience. The aggravated risks in such marriages, the woman being isolated far away from home in an alien land, inevitably facing constraints of language, communication, lack of knowledge of local criminal justice, police and legal system, lack of support network of friends and family to turn to, lack of immediate and readily available monetary support and a place to take shelter in, are issues that no one likes to talk or hear about at the time of marriage. It is therefore hardly surprising that there is growing evidence today that even as the number of NRI marriages is escalating by thousands every year, with the increasing Indian Diaspora, the number of matrimonial and related disputes in the NRI marriages have also risen proportionately, infact at most places much more than proportionately.